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Information on Delivery

CARRIAGE IS NOW FREE NO MATTER WHAT YOU ORDER!

We know how it is in these troubled times, and this is our attempt to help.


Items are sent by courier Monday to Wednesday, for arrival by 4pm the following day. 

Please make sure you have included a 'safe place' in your checkout notes if you do not anticipate being in. 


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IF YOU WOULD LIKE TO PICK-UP YOUR ORDER
FROM ONE OF OUR RETAIL LOCATIONS:

Please use the code PICKUP when checking out

Please note the requested date and market of pick-up in the Notes To Seller section

2020 Pick-up options are 

Spa Terminus

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We usually require 2 days’ notice to process and pack orders. So if you order on Monday, you can reasonably expect your order on Wednesday. Please contact us if you wish to place a last minute order and we will do our best to accommodate you. 

If you need a package delivered for a specific date (i.e. during Christmas) - please note this request in the notes section during check out

At our busiest times of year, such as Easter and Christmas, delivery can take an extra one to three days. Whenever buying for an important event, we recommend requesting delivery at least two delivery days prior to the event in case of unforeseen delays.

Unfortunately, we cannot guarantee any delivery date - though we will do our very, very best! 

It can take an extra day for deliveries to Scotland.